GABEK®

As GABEK® applications are concerned with both every day and expert knowledge, the method is used for widely different purposes. By including the opinions of those affected, conflicts are resolved, possible cooperation between business partners established, products evaluated, and safety factors assessed. GABEK® is also used in market and customer satisfaction research. For purposes of organizational and staff development, Customer Relations Management and evaluation projects are standard applications. GABEK® aids the development of mental models of communities and projects for urban and regional development. Innovation research, quality management, and intercultural management are also preferred applications of GABEK®.

Below are about 600 global projects, many of which were conducted for large concerns, schools, offices, one-person companies and research establishments. The aims of these projects include innovation research (Daimler AG), evaluation of a technical major project (Vorarlberger Illwerke AG), product comparison (Daimler AG), organizational development (Senator für Bildung und Wissenschaft, Bremen), transfer of knowledge (GIKO, Vorarlberg), market research (BM für Verkehr, Innovation und Technologie, Wien), conflict resolution (Daimler AG), regional development (BM für Bildung, Wissenschaft und Kultur, Wien; Bezirksgemeinschaft Vinschgau), quality management in hospitals (TILAK, Innsbruck), evaluation of 23 institutes (University of Innsbruck), community development (Standortagentur Tirol) and many more.

Examples of GABEK® applications:

Evaluation

By networking the experience records of many employees, GABEK identifies successful and less successful processes and represents relevant evaluations of partial products and routines. This results in the development of strategies appropriate to the situation as well as functional aims ... Weiterlesen...

Transfer of experiential knowledge

The experiential knowledge of one or more experts can be represented by GABEK verbally or in form of graphical overviews. This allows for the creation of a written manual covering past successes to aid problem solving. Such manuals facilitate the ... Weiterlesen...

Marketing research

To improve products or services, potential clients are asked how they perceive and assess them. The result is a map of wishes showing which attributes are most relevant for many clients, as well as which changes can be axed because ... Weiterlesen...

Organizational development

On the basis of interviews of employees, GABEK displays an overview on organizational success areas and problem fields that serve to describe possible measures and strategies for future development. The organization benefits from the acceptance of change processes developed among ... Weiterlesen...

Conflict resolution

Written answers to questions regarding company decisions reveal the presumed consequences of the decision alternatives. Such projects lead to problem solving potentialities that are accepted and backed by the conflict partners. Problem solving about a conflict regarding work time models ... Weiterlesen...

Development of a mission statement

Everybody strives for well-being; this includes living among highly functioning communities. A mission statement incorporates emotionally loaded ideas about an ideal community into superordinate aims held in common. The development of a mission statement identifies and summarizes these common goals, ... Weiterlesen...

Product comparison

In order to compare a new product with competitive products, employees and users of the product are asked for their assessments. GABEK displays the results in the form of evaluation profiles, which not only allow comparison with competing final products ... Weiterlesen...

Regional development

The successful development of organizations presupposes favorable conditions in the regional surroundings. Through political decision processes, the relations between the chief actors can be innervated to foster a sense of mutual interest, respect and trust. Higher ranking goals held in ... Weiterlesen...

Research and development of innovations

To explore innovations, technicians, experts, users or other concerned individuals are asked about innovations in the past and desired future developments. The presumed effects of relevant options are described verbally and represented graphically. Results are ordered according to relevance, providing ... Weiterlesen...

Other applications

As GABEK® applications are both concerned with the use of everyday knowledge, and expert experience the method is used for widely different purposes.Thus, by including the opinions of those affected conflicts are resolved [1], possible co-operations between business partners established [2], products evaluated ... Weiterlesen...